Easy Solutions for your business

Property Management

We take care of the property management

LoftyWorks helps agents and landlords grow their property portfolios with our property managers. Expert, ARLA qualified and cost effective.

Client Accounting and Bookkeeping

We take care of the books

LoftyWorks bookkeepers help agents and landlords in client accounting, rent collection and reporting. Expert, professional and cost effective.

Property Managers

Scale your agency and save money using our ARLA qualified on-demand property managers. We take the hard work out of managing property portfolios.

Our services

Property Maintenance

Capture, validate and coordinate related issues. From blocked drains to house fires.

Queries Management

Dealing with landlord and tenant queries via telephone and email.

Property Compliance

Audit, track, monitor and arrange renewals for critical documents such as Gas Safety, Energy Ratings, ECIRs, PATs, Check-Ins, Check-outs and more.

Contracts & Renewals

Prepare contracts and paperwork for existing tenants. Negotiation of new terms for renewing contracts.

Manage Suppliers

Ensure that all suppliers follow your procedures, Including risk assessments, tenant dos/donts and that works are completed to time.

Holiday Cover

Full-time or part-time work cover for staff resourcing gaps for holiday or paternity leave. Ensuring your out-of-hours are covered.

Client Accounting Services

LoftyWorks’ bookkeepers help agents and landlords in client accounting, rent collection and reporting. Expert, professional and cost effective.

Streamline your Lettings

Rent Collection

We take on collecting and reconciling rent income daily.

Client Accounting

We keep cash reconciled daily and run landlord statements as well as payouts for management fees, suppliers and landlords.


We can provide adhoc bookkeeping support as needed on a pay per hour basis

In-Arrears Chasing

We track late payments. Preparing email and phone chasing. We can also issue notices and demands if necessary.

Invoicing Audit

We run audits to ensure full billing of management fees across the full portfolio.

Holiday Cover

We can also provide full-time or part-time work cover for staff resourcing gaps such as holiday or paternity leave.

Accounting models we work with

Client Money Accounting

  • Agents hold tenant and landlord money in a client account. Pay-ins and Pay-outs are allocated daily to landlords, tenants, suppliers (including the agent) and tagged with the associated property.
  • At the end of each day a cash reconciliation report is run showing the full allocation of all monies.

Profit & Loss Accounting

  • Simpler than Client Money Accounting, rental income, lease income and expenses are accounted for within a traditional P&L.
  • Typically a P&L is maintained matching the corporate holding structure of a landlord or corporate.
  • Rents may be books to a ledger code per property or a single income account.

Service Charge Accounting

  • Block and commercial agents or landlords raise a service charge annually to cover the upkeep of the property and maintenance of communal areas.
  • The agent prepares a budget for all leaseholders and balances from the prior year, either under or overs are carried to the next year.
  • Demands are issued at the start of the service charge period and a 6 month budget versus actual expenditure is prepared for leaseholders at midway and end of the accounting period.

How we work

Benefit analysis
We prepare a business case for each client. We are confident to show the savings we can help achieve (typically 30%), without impacting client service.
Start the right way
We bring a proven onboarding process:
✔learning your property portfolio,
✔following your processes and ways of working.
We provide you with a property management team to manage your property and an account manager to support the business relationship
Always connected
Your LoftyWorks bookkeeping team is available daily by video call, chat or phone. We use the latest tech to make them part of your organisation and connected with your office.
After the first 2 rent cycles, relax and enjoy consistency and stability in your business. LoftyWorks helps you scale-up or down and to achieve lower fixed costs and fewer staff turnover headaches.

Our Leadership Team

Kurt Lyall

GM and Founder

Hannah Smart

Head of Operations and Client Success

Max Burney

Sales Director

Lyudmyla Shoponiak

Finance Controller

Hayley Seabrook

Head of Client Accounting

Just How Good is LoftyWorks?

Customers highly appreciate LoftyWork's features such as automated rent collection, property marketing, CRM, and unique client accounting as a service.
I have been able to hand over all aspects of property management to Hannah including renewals, rent reviews and all maintenance issues. The communication is excellent. Any reservations I had were completely put to rest. In fact, I often call Hannah for advice!
Charles Louis Lettings & Property Management
I cannot express how invaluable Hayley at LoftyWorks is to Radstock Property. Her attention to detail, knowledge and support are second to none and we simply could not run our business without her.
Radstock Property
We have been using LoftyWorks for over a year and the offering is superb. I would have no hesitation in recommending LoftyWorks.