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Property Management

We take care of property management

LoftyWorks helps estate agents, letting agents and landlords grow their portfolios with our property managers. Expert, ARLA qualified and cost effective.

Client Accounting and Bookkeeping

We take care of the books

LoftyWorks bookkeepers help agents and landlords with client accounting, rent collection and reporting. Expert, professional and cost effective.

Property Managers

Scale your agency and save money using our ARLA qualified on-demand property managers. We take the hard work out of managing property portfolios.

Our services

Property Maintenance

Capture, validate and coordinate related issues. From blocked drains to house fires.

Queries Management

Dealing with landlord and tenant queries by phone, what's app or email.

Property Compliance

Audit, track, monitor and arrange renewals for critical documents including Gas Safety, Energy Ratings, ECIRs, PATs, Check-Ins, Check-outs and more.

Contracts & Renewals

Prepare contracts and paperwork for existing tenants. Easily negotiate new terms during contract renewals.

Manage Suppliers

Ensure that all suppliers follow your procedures, Including risk assessments, tenant do's/don'ts and work is completed on time.

Holiday Cover

Full-time or part-time cover for staff including gaps for holiday or maternity/paternity leave.

Client Accounting Services

LoftyWorks’ bookkeepers help agents and landlords with client accounting, rent collection and reporting. Expert, professional and cost effective.

Streamline your Lettings

Rent Collection

We look after the daily collection and reconciling of rental income.

Client Accounting

Ensure cash is reconciled daily and landlord statements are run. We'll oversee your payouts for management fees, suppliers and landlords.

Bookkeeping

We can provide adhoc bookkeeping support as and when you need it on a pay per hour basis

In-Arrears Chasing

We track late payments. Prepare emails and chase by phone. We can also issue notices and demands if you wish.

Invoicing Audit

We run audits to ensure full billing of management fees across the full portfolio.

Holiday Cover

Let us cover your full-time or part-time work gaps for staff resourcing including holiday, maternity and paternity leave.

Accounting models we work with

Client Money Accounting

  • Agents hold tenant and landlord money in a client account. Pay-ins and Pay-outs are allocated daily to landlords, tenants, and suppliers (including agents) and tagged with the associated property.
  • At the end of each day a cash reconciliation report is run showing the full allocation of all monies.

Profit & Loss Accounting

  • Simpler than Client Money Accounting, rental income, lease income and expenses are accounted for within a traditional P&L.
  • Typically a P&L is maintained matching the corporate holding structure of a landlord or corporate.
  • Rents may be booked to a ledger code per property or a single income account.

Service Charge Accounting

  • Block and commercial agents or landlords raise a service charge annually to cover the upkeep of the property and maintenance of communal areas.
  • Agents prepare a budget for all leaseholders and balances from prior years. Under or over payments are carried forward to the following year.
  • Demands are issued at the start of the service charge period and a 6 month budget versus actual expenditure is prepared for leaseholders at midway and end of the accounting period.

How we work

Benefit analysis
We prepare a business case for each client, including the savings we can help customers achieve (typically 30%), with no impact on client service.
Start the right way
We provide a proven onboarding process:
✔learn about your property portfolio,
✔track your processes and ways of working.
Our property management team helps manage your portfolio and an account manager supports the business relationship
Always connected
Your LoftyWorks bookkeeping team is available daily by video call, chat or phone. We use the latest technology so they're part of your organisation and connect directly with your office.
Stability
After the first 2 rent cycles, relax and enjoy greater consistency and stability across your business. LoftyWorks helps you scale-up or down and achieve lower fixed costs with reduced staff turnover.

Our Leadership Team

Kurt Lyall

GM and Founder

Hannah Smart

Head of Operations and Client Success

Max Burney

Sales Director

Lyudmyla Shoponiak

Finance Controller

Hayley Seabrook

Head of Client Accounting

View All

Just How Good is LoftyWorks?

Customers highly appreciate LoftyWork's features including automated rent collection, property marketing, CRM, and unique client accounting as a service.
I have been able to hand over all aspects of property management to Hannah including renewals, rent reviews and all maintenance issues. The communication is excellent. Any reservations I had were completely put to rest. In fact, I often call Hannah for advice!
Charles Louis Lettings & Property Management
I cannot express how invaluable Hayley at LoftyWorks is to Radstock Property. Her attention to detail, knowledge and support are second to none and we simply could not run our business without her.
Radstock Property
We have been using LoftyWorks for over a year and the offering is superb. I would have no hesitation in recommending LoftyWorks.
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