Supporting your business
Property Management
Excellent property management
Estate agents, letting agents and landlords grow their portfolios with the help of LoftyWorks property managers. Our expert, professional ARLA Level 3 qualified staff are a cost effective way to grow your business.
Client Accounting and Bookkeeping
Leave the numbers to us
Why endure the hassle of managing client accounts when LoftyWorks' bookkeepers and client accountants are on hand? We help agents and landlords with their client accounting, rent collection and reporting. A professional, expert and cost effective solution.
Property Managers
Scale your agency and save money using our ARLA Level 3 qualified on-demand property managers. We take the hard work out of managing property portfolios.
Our services
Property Maintenance
Capture, validate and coordinate your maintenance issues. From blocked drains to house fires we'll manage your business.
Queries Management
Dealing with landlord and tenant queries by phone, what's app or email.
Property Compliance
Audit, track, monitor and arrange renewals for critical documents including Gas Safety, Energy Ratings, ECIRs, PATs, Check-Ins, Check-outs and more.
Contracts & Renewals
Prepare contracts and paperwork for existing tenants. Easily negotiate new terms during contract renewals.
Manage Suppliers
Make sure all suppliers follow your procedures, Including risk assessments, tenant do's and don'ts and ensure work is completed on time.
Holiday Cover
Full-time or part-time cover for staff including gaps for holiday, ill health, or maternity/paternity leave.
Client Accounting Services
LoftyWorks’ bookkeepers help agents and landlords with client accounting, rent collection and reporting. Expert, professional and cost effective.
Streamline your Lettings
Rent Collection
We look after the daily collection and reconciling of rental income.
Client Accounting
Ensure cash is reconciled daily and landlord statements are run. We'll oversee your payouts for management fees, suppliers and landlords.
Bookkeeping
We can provide adhoc bookkeeping support as and when you need it on a pay per hour basis
In-Arrears Chasing
We track late payments. Prepare emails and chase by phone. We can also issue notices and demands if you wish.
Invoicing Audit
We run audits to ensure full billing of management fees across the full portfolio.
Holiday Cover
Let us cover your full-time or part-time work gaps for staff resourcing including holiday, maternity and paternity leave.
Accounting models we work with
Client Money Accounting
- Agents hold tenant and landlord money in a client account. Pay-ins and Pay-outs are allocated daily to landlords, tenants, and suppliers (including agents) and tagged with the associated property.
- At the end of each day a cash reconciliation report is run showing the full allocation of all monies.
Profit & Loss Accounting
- Simpler than Client Money Accounting, rental income, lease income and expenses are accounted for within a traditional P&L.
- Typically a P&L is maintained matching the corporate holding structure of a landlord or corporate.
- Rents may be booked to a ledger code per property or a single income account.
Service Charge Accounting
- Block and commercial agents or landlords raise a service charge annually to cover the upkeep of the property and maintenance of communal areas.
- Agents prepare a budget for all leaseholders and balances from prior years. Under or over payments are carried forward to the following year.
- Demands are issued at the start of the service charge period and a 6 month budget versus actual expenditure is prepared for leaseholders at midway and end of the accounting period.
How we work
Benefit analysis
We prepare a business case for each client, including the savings we can help customers achieve (typically 30%), with no impact on client service.
Start the right way
We provide a proven onboarding process:
✔learn about your property portfolio,
✔track your processes and ways of working.
Our property management team helps manage your portfolio and an account manager supports the business relationship
✔learn about your property portfolio,
✔track your processes and ways of working.
Our property management team helps manage your portfolio and an account manager supports the business relationship
Always connected
Your LoftyWorks bookkeeping team is available daily by video call, chat or phone. We use the latest technology so they're part of your organisation and connect directly with your office.
Stability
After the first 2 rent cycles, relax and enjoy greater consistency and stability across your business. LoftyWorks helps you scale-up or down and achieve lower fixed costs with reduced staff turnover.
Just How Good is LoftyWorks?
Customers highly appreciate LoftyWork's features such as automated rent collection, property marketing, CRM, and unique client accounting as a service.
I have been able to hand over all aspects of property management to Hannah including renewals, rent reviews and all maintenance issues. The communication is excellent. Any reservations I had were completely put to rest. In fact, I often call Hannah for advice!
I cannot express how invaluable Hayley at LoftyWorks is to Radstock Property. Her attention to detail, knowledge and support are second to none and we simply could not run our business without her.
We have been using LoftyWorks for over a year and the offering is superb. I would have no hesitation in recommending LoftyWorks.
Our Leadership Team
Kurt Lyall
GM and Founder
Hannah Smart
Head of Operations and Client Success
Lyudmyla Shoponiak
Finance Controller
Hayley Seabrook
Head of Client Accounting